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Quality Control & Certificates
We implement four rigorous QC processes to ensure premium quality:
- Raw material inspection
- In-process production monitoring
- Final QC test (one by one after 12-hour aging)
- Random inspection of packaged products
Our products are fully compliant with: CE, ROHS, TUV, GS, ERP.
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Frequently Asked Questions
Q1. How soon can I receive a quotation?
We typically provide a quote within 12 hours of receiving your inquiry. For urgent projects, please specify in your communication for priority handling.
Q2. Are samples available for quality testing?
Yes, samples can be provided upon request. While there is an initial sample cost, it is fully refundable once a bulk order exceeding our MOQ is confirmed.
Q3. What is the standard delivery timeframe?
Sample orders take 7-10 working days. Mass production orders typically require 30-35 days after the 30% deposit is received.
Q4. Do you offer OEM or ODM services?
Yes, we provide comprehensive OEM and ODM services. Our professional R&D team can transform your ideas into customized lighting solutions.
Q5. What kind of warranty do you provide?
We offer at least a two-year guarantee on all products. In case of any quality concerns, we work closely with clients to provide suitable solutions.
Q6. What are your accepted payment terms?
Our standard terms are a 30% deposit via TT, with the balance due against the copy of B/L or via L/C at sight.