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Frequently Asked Questions
Q1: What are your terms of packing?
Generally, we pack our goods in neutral white boxes and brown cartons with separate foam protection. Branded boxes can be used upon authorization for registered patents.
Q2: What are your terms of payment?
For orders less than USD3000, 100% T/T in advance. For orders over USD3000, 30% T/T in advance and 70% balance before shipment. We accept PayPal, TT, and Western Union.
Q3: How about your delivery time?
The specific delivery time depends on the items and the quantity of your order, typically ranging from 30 to 45 days.
Q4: Can you produce according to samples?
Yes, we can produce by your samples or technical drawings. We can also build the molds and fixtures required.
Q5: Do you test all your goods before delivery?
Yes, we perform a 100% test on all products before delivery to ensure quality.
Q6: What is your sample policy?
We can supply samples, but customers are required to pay the sample charge and the freight costs.