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Frequently Asked Questions
Q1: What is the primary material used for these lamps?
A: The lamps are made from 100% recyclable PE plastic using a rotational molding process, making them lightweight, durable, and eco-friendly.
Q2: How long does the battery last on a single charge?
A: After a full charge of 4-6 hours, the built-in rechargeable lithium battery can provide 8 to 12 hours of continuous operation.
Q3: Can the lamp be used outdoors in the rain?
A: Yes, the product has an IP44 waterproof rating, making it safe for both indoor and outdoor environments.
Q4: How many colors can the lamp display?
A: The lamp features RGB LED technology, offering 16 static colors and 4 automatic color-changing modes, all selectable via infrared remote control.
Q5: What is included in the standard package?
A: Each package includes one LED lamp, one power adapter (UK/AU/US/EU standards available), one infrared remote control, and an English user manual.
Q6: What kind of warranty do you provide?
A: We offer a 12-month warranty for all parts, including the electronic components and the plastic housing.