Can I have a sample order for this LED light?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
What is the typical lead time for production?
Samples need 2-3 days, while container-level production typically takes 2-3 weeks depending on the quantity.
How do you handle shipping and how long does it take?
We usually ship via DHL, UPS, or FedEx (4-6 days) for smaller orders. For large orders, sea freight is recommended as the most cost-effective choice.
What kind of warranty do you offer?
We offer flexible warranty options of 2, 3, or 5 years. If any quality issues arise during this period, we provide free replacements.
How do you ensure product quality and handle faults?
Our products are made under a strict quality control system with a defective rate of less than 0.1%. We also provide free spare parts (LED chips, etc.) with your order for quick maintenance.
Can you customize the product with our logo?
Yes, we can print client logos on both the lamps and the packaging cartons. Please confirm the design with us before production.