We have more than ten years of rich export experience, working with major international express companies (DHL, FEDEX, TNT, UPS), and reliable air and sea shipping forwarders to ensure safe delivery.
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Frequently Asked Questions
What is the lead time for orders?
Samples typically take 3-7 days. Mass production time depends on the specific quantity required for your order.
Is there a minimum order quantity (MOQ)?
We offer a low MOQ; 1pc is available for sample checking.
How are the goods shipped and how long does it take?
We usually ship via DHL, UPS, FedEx, or TNT, which generally takes 3-5 days to arrive. Airline and sea shipping options are also available.
How do I proceed with an order?
First, let us know your requirements. Second, we provide a quote. Third, the customer confirms samples and places a deposit. Finally, we arrange production.
Can I print my logo on the products?
Yes, please inform us formally before production and confirm the design based on our sample.
What kind of guarantee do you offer?
We offer a 1-year warranty on our products and provide solutions or replacement components for any quality issues.