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Frequently Asked Questions
What is the lead time for orders?
Sample orders typically take 7-14 days, while mass production requires approximately 30-40 days depending on the order volume.
Do you have a Minimum Order Quantity (MOQ)?
We offer a low MOQ, and mixed product orders are available to meet your specific needs.
How are the products shipped and how long does it take?
We usually ship via sea (approx. 20-30 days) or air (approx. 7 days) depending on your requirements.
Can I customize the product with my own logo?
Yes, we can print your logo on the product. Please inform us formally before production and confirm the design based on our sample.
What kind of packaging do you use?
All lamps are packed in 5-ply export cartons with strong paper board and foam, suitable for express delivery. Wooden crates are available at an additional cost.
What is the warranty period for this lamp?
We offer a 2-year warranty for the lamp to ensure long-term reliability and customer satisfaction.