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Frequently Asked Questions
Can I have a sample order for LED lights?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
What is the typical lead time?
Samples need 3-5 days, while mass production usually requires 1-2 weeks depending on order quantity.
Do you have any MOQ limits for orders?
We offer a low MOQ; 1pc for sample checking is available.
How are the goods shipped and how long does it take?
We usually ship via DHL, UPS, FedEx, or TNT. It typically takes 3-5 days to arrive. Air and sea shipping are also optional.
Do you offer a guarantee for your products?
Yes, we offer a 2-5 year warranty on our products to ensure long-term reliability.
How do you handle faulty products?
Our products are produced under a strict quality control system with a defective rate of less than 0.2%. During the guarantee period, we will replace or repair faulty units according to the specific situation.