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Frequently Asked Questions
Are you a factory or a trading company?
We are a professional lighting factory with over 18 years of experience in the industry.
How do you ensure the quality of your products?
We use high-quality materials and advanced technology, including premium lampshades, crystals, and metal electroplating. 100% of our products undergo rigorous testing and aging processes from raw materials to final assembly before shipping.
What shipping methods do you offer?
We offer Express shipping (DHL, UPS, TNT, FEDEX, EMS) with a delivery time of 5-10 days, and Air Freight for orders over 100kg, which is more economical.
Can I customize the product with my own logo?
Yes, we provide OEM services. Please inform us formally before production and confirm the design based on our samples.
Do you accept custom designs for specific projects?
Yes, we accept custom designs and can provide free CAD drawings for project orders to ensure the perfect fit for your requirements.