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Frequently Asked Questions
Are you a factory or a trading company?
We are a professional lighting factory with 18 years of experience in the industry.
How do you ensure product quality?
We use high-quality materials including premium lampshades, crystals, and metals. 100% of products are tested for reliability from raw material to final assembly before shipping.
What shipping methods are available?
We offer Express (DHL, UPS, TNT, FEDEX), Air Freight for orders over 100kgs, and Sea Freight options depending on your requirements.
Can I customize products with my own logo?
Yes, we accept logo printing. Please inform us formally before production so we can confirm the design based on our samples.
Do you offer OEM or custom design services?
Yes, we accept OEM and custom designs. We can also provide free CAD drawings for project orders.
What is the warranty period for your lamps?
We provide a 2-year warranty on our lighting products to ensure long-term satisfaction and reliability.