What is the MOQ & Price Term?
No MOQ for 1st sample order. Small quantity is acceptable with neutral packing. Prices are based on EXW; for orders over 1000-2000 pcs (depending on models), the price will be FOB.
Can you handle custom designs and requirements?
Yes, we are a direct manufacturer with our own mold and plastic injection workshop. We can design and develop products, logos, and packaging as per customer requests (MOQ 1000 pcs for customization).
When is the expected delivery time?
For regular neutral products, delivery is about 15-20 days. For customized packing and logos, delivery typically takes 25-30 days depending on the order quantity.
How do you ship the goods and how long does it take?
Small orders are shipped via express (DHL, UPS, FedEx) or air, taking 10-15 days. Official orders are usually shipped by sea, taking 35-50 days depending on the destination.
What are your payment terms?
We accept T/T, Western Union, and Money Gram. For amounts above USD 5000, a 30% deposit is required to start production, with the remaining 70% paid before delivery.
Is the light source included with the lamp?
Yes, all models come with an integrated LED light source and a USB charging cable for immediate use.