What are the available payment terms?
For samples, we require 100% payment in advance via Bank TT. For bulk orders, a 30% deposit is required, with the remaining 70% balance settled before shipment.
How long does delivery take?
Sample orders typically take 3-7 working days. For bulk production orders, the delivery time is approximately 30-40 working days depending on the order volume.
What shipping methods do you offer?
We offer shipping via Express (DHL, UPS, FedEx - 3-5 days), Air Cargo (5-7 days), and Sea Freight for large, economical shipments. You may also use your own shipping agent.
What is the warranty period for these LED bulbs?
We provide flexible warranty options of 1, 2, 3, or 5 years based on your specific requirements and product selection.
How do you ensure product quality?
100% of our lamps undergo rigorous testing, including a 24-hour lighting test and temperature reliability checks. Every unit must pass all QC procedures before being shipped.
Do you provide OEM or customization services?
Yes, we offer comprehensive OEM services, including custom logo printing on products, customized retail packaging, and specialized R&D support for unique requirements.