Q1: Can you provide customized designs?
Yes, we can provide free drawings and 3D photos for confirmation before production begins to ensure the design meets your requirements.
Q2: What are your trade and payment terms?
We accept EXW and FOB terms. Payment is via T/T: 100% in advance for orders under USD 3000; for larger orders, 30% deposit and 70% balance before shipment.
Q3: How are the products packaged for safety?
Generally, we use neutral white or brown boxes and 5-layer master cartons with strong foam protection. Custom branded packaging is available with authorization.
Q4: How do you ensure product quality?
Quality is our priority. We implement strict quality control measures from the initial material selection to the final inspection before shipping.
Q5: What is the typical lighting style of your products?
Our main styles are modern, Nordic, decorative, and creative, making them suitable for a wide range of contemporary interior decoration styles.
Q6: What is the warranty period for this ceiling lamp?
We provide a 2-year warranty for this product, ensuring reliable performance and peace of mind for our customers.