Do you accept retail orders?
Yes, we accept retail orders, except for products that require a custom mold to be opened.
What is the typical lead time for orders?
Sample orders typically take 7-14 days, while mass production requires approximately 30-40 days depending on the volume.
Is there a Minimum Order Quantity (MOQ)?
We maintain a low MOQ policy, and mixed product orders are available to meet your specific needs.
How are the goods shipped and how long does it take?
Our standard shipping methods include sea freight (approx. 20-30 days) and air freight (approx. 7 days).
Can I customize the product with my own logo?
Yes, please inform us formally before production begins and confirm the design based on our initial sample.
What kind of warranty do you provide?
We offer a 2-year warranty on our lighting products to ensure quality and customer satisfaction.