Frequently Asked Questions
Why choose our products?
Our products feature low MOQ and high quality. We accept OEM and Trade Assurance orders to ensure customer satisfaction.
Can I customize the logo and packaging?
Yes. While the listed price does not include a custom logo, you can contact us to arrange for custom branding and specialized packaging.
What is the typical production lead time?
For in-stock items, delivery takes 3-7 days. For custom goods, the regular lead time is 20-45 days, depending on the order quantity.
What are the available payment terms?
We accept TT, LC, and Trade Assurance payments. Please consult with our team if you have specific payment requirements.
How long does shipping take?
By Air or Express, it takes approximately 7-10 days. By Sea, it usually takes 15-45 days depending on the destination port.
How do you handle quality concerns?
We have a professional after-sales department dedicated to solving 100% of quality issues. You can feel secure in our cooperation and communication.