Frequently Asked Questions
Can I have a sample order for testing?
Yes, we welcome sample orders to test and check the quality of our pendant lights.
What is the typical lead time for production?
Samples typically take 3-5 days. Mass production usually requires around 30 days depending on the order quantity.
How are the goods shipped?
We provide flexible shipping options including express delivery, air freight, and sea freight to meet your requirements.
Is it possible to customize the products with my logo?
Yes, OEM services are welcome. Please inform us formally before production and confirm the design based on our sample.
What kind of warranty do you offer?
We stand by our quality and offer a 2-5 year warranty on our lighting products.
What certifications do your products hold?
Our products are manufactured to high standards and carry CE, RoHS, and VDE certifications.