Frequently Asked Questions
Why choose our products?
Our products feature low MOQ and high quality. We accept OEM and trade assurance orders to ensure customer satisfaction.
Can I customize the logo and packaging?
Yes, we provide customization services. You can contact us to arrange for custom logos or specialized packaging for your order.
What is the production lead time?
For in-stock items, delivery takes 3-7 days. Regular lead time for custom goods is 20-45 days, depending on the order quantity.
How long does shipping take?
By Air/Express, it takes approximately 7-10 days. By Sea, it usually takes 15-45 days depending on the destination port.
How do you handle quality problems?
We have a professional after-sales department dedicated to solving 100% of quality issues. You can feel safe with our cooperation.
Are samples available?
If in stock, we provide samples. The customer pays the sample price and freight, which can be discounted on large future orders.